Public Transport - innovation hub design
I helped a public transport provider build an innovation hub and adopt agile ways of working. As a sprint facilitator I worked with a team of SMEs to solve problems people have when using public transport.
Telecommunications - digital strategy design
I designed a digital experience strategy for a national telco. Based on in-depth customer research and a co-design workshop with the senior leadership team I derived 10 strategic initiatives that drive customer experience.
exploring digital solutions
I worked with a national health insurance provider to explore business opportunities in e-health. I coached a team of my clients’ SMEs on conducting customer research and designing digital concept prototypes.
Public sector -
collaborative policy design
I worked with a team of policy designers of The Ministry of Defence. We travelled the country and co-designing building blocks of a new policy on housing support with soldiers of the army, navy, and air force.
Energy retail -
digital strategy design
I designed a digital strategy for a national energy provider. Extensive customer research, on-site visits and workshops with executives enables us to drive initiatives to reduce churn and foster in-house innovation.
High-Tech Manufacturing - service design
I worked with an international high-tech electronics manufacturer on implementing agile and customer-centred ways of working. My work facilitated the shift from selling products to becoming a service provider.
Tertiary education - student experience design
I worked with a public university on improving the student experience and reducing student drop-outs. In-depths research and journey mapping helped identify frequent pain points and unmet needs.
Organisations I’ve worked with
Innovate Strategy provides custom training and workshops to help you implement new ways of working.
Strategic Foresight Workshop
Learn how to apply Strategic Foresight and Futures Thinking in a 2-day Workshop.
Radical Innovation Workshop
Venture off the beaten path - apply Radical Innovation Methods to discover unknown opportunities for your organisation.
Innovation Hub Sprint
Learn the fundamentals of Innovation Hubs and design a blueprint of your vision, service offering and operating model in a 5-day sprint.
Business Model Innovation Workshop
Learn how to design innovative Business Models in a 2-day workshop.
Design Sprint Training
Learn how to apply the Google Venture Design Sprint process in a 2-day workshop.
Design Thinking Workshop
Learn the Design Thinking process in a 2-day workshop.
Online Courses coming soon
The latest thinking on innovation and strategy
Innovate Strategy provides thought-leadership on all topics innovation and strategy related.