INSIGHTS

A differentiated perspective on innovation, strategy, and opportunity creation.

Sebastian Vetter Sebastian Vetter

Why Innovation Units Fail. Five Patterns You Need to Recognize: 04 The Illusion of Control.

The Illusion of Control begins when organizations respond to disappointing innovation results by adding more process, more milestones, and more approval points. What looks like greater rigor gradually shifts responsibility away from the team and into the process, reducing judgment and making adaptation harder. The result is a system that becomes easier to govern internally while becoming less capable of responding to what the market is actually telling it.

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Sebastian Vetter Sebastian Vetter

Why Innovation Units Fail. Five Patterns You Need to Recognize: 03 The Startup Hype.

The Startup Hype is a cycle of imitation and fatigue. It begins with the wish to move faster and ends in frustration as politics and governance reclaim control. Startups are fast because ownership, risk, and reward are aligned. Corporates can match that pace only by redesigning their own operating systems, not by pretending to be startups.

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Sebastian Vetter Sebastian Vetter

Why Innovation Units Fail. Five Patterns You Need to Recognize: 01 The Engagement Cycle.

The Engagement Cycle begins with good intentions — to make innovation inclusive and visible. But when participation becomes the goal, energy shifts from creating external value to sustaining internal attention. Innovation teams drift into the roles of accountants and marketers, busy maintaining activity instead of delivering outcomes. Breaking the cycle means replacing visibility with credibility and anchoring engagement in real impact.

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Innovation Hubs, Corporate Innovation Sebastian Vetter Innovation Hubs, Corporate Innovation Sebastian Vetter

Killing Innovation Labs Isn't the Solution. Understanding the Disconnect.

I want to add some nuance to the now common bashing of Innovation Labs, claiming that 'Innovation Labs just don’t work'. Indeed, it appears some innovation labs are being closed down, but is that ratio significantly higher than the shutdown of departments or other corporate (sub-) structures? Or is it that the closure of an innovation lab tends to come with higher media coverage and exposure?
Beyond that bias, I’d like to offer potential explanations of why innovation labs are actually failing.

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Corporate Innovation Sebastian Vetter Corporate Innovation Sebastian Vetter

Corporate Innovation: A Framework for Defining Innovation Initiatives

Corporates around the world are investing in innovation hubs or labs, hackathons, silicon valley trips, agile trainings and design thinking workshops to innovate, to become more agile, customer-centred, purpose-driven, profitable, efficient or disruptive. I wanted to know how corporates make sense of the sometimes vague topic of innovation, how they manage innovation initiatives and how they allocate funding. Here’s an attempt to craft clarity through a framework for managing innovation in corporates.

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Corporate Innovation Sebastian Vetter Corporate Innovation Sebastian Vetter

Corporate innovation: Team Setup, Budgeting Strategies and Return On Investment (roi)

In a previous article, I have outlined the specifics of a framework I’ve developed for defining innovation initiatives. In short, the framework differentiates corporate innovation initiatives by focus area (internal vs external) and innovation creation (problem-focused vs opportunity-driven). The resulting 4 quadrants can be labelled as optimise, improve, create, and reinvent. This follow-up blog post focuses on the right team setup, budgeting strategies and return on investment (roi) for each quadrant.

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Corporate Innovation Sebastian Vetter Corporate Innovation Sebastian Vetter

Successful innovation patterns for a crisis

Corporate innovation has been under serious pressure during covid19. Innovation budgets were frozen, teams were made redundant and innovation hubs came to a halt. Why did this happen, what can we learn from this crisis (for the next), and what does this tell us about the standing and maturity of corporate innovation?
In this article, I present three innovation patterns you can apply to deal with innovation in uncertain times. I lay out pros and cons of each pattern and hope to give practical advice.

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Organisational Change Sebastian Vetter Organisational Change Sebastian Vetter

What is your paradigm of change?

Change is a buzz-word that is connected to a broad spectrum of emotions. You might embrace or resist change or the word simply makes you cringe. You might see the need for change in your organisation or you might be tasked with a specific project that relates to change - I invite you to take a step back and think about your own perspective on change: How do you see change and how is this impacting your work? How does your personal perspective on change differ from your organisations’ perspective? What are the benefits and shortcomings of different perspectives?

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Innovation Hubs Sebastian Vetter Innovation Hubs Sebastian Vetter

Part 1: You’re building or managing an innovation hub? This post is for you!

Innovation hubs – the buzzword of buzzwords. Every organization wants one, all the big names have one. The promise sounds great – a space that fosters innovation. But do they deliver? And what differentiates successful from underperforming innovation hubs? I helped organizations in New Zealand, the US, and Europe build, manage, and operate innovation hubs and my answer is: yes, some innovation hubs do really well. Learn from my #10 lessons learned and increase the productivity of your innovation hub.

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Innovation Hubs Sebastian Vetter Innovation Hubs Sebastian Vetter

Part 2: You're building or managing an innovation hub? This post is for you!


In 2017 I published 10 lessons learned when building or managing innovation hubs and the article was read by more than 10.000 people from all over the world. Requests came from the US Airforce, startups from Kenya and Nigeria, medical corporations from Switzerland, New Zealand Universities, public sector organizations in the UK, and banks in the Middle East. Some innovation hubs are doing extremely well, but many are still falling short of expectations. In this follow-up post, I want to share 5 more pitfalls to avoid.

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Business Model Design Sebastian Vetter Business Model Design Sebastian Vetter

Business model innovation - Not another Uber story

Uber Technologies Inc, the world’s largest provider of personal transport has surely made it into the top 10 of water-cooler conversations. Digital, technology, and disruption are frequently used buzzwords when telling the Uber story. Uber was founded in 2009 and is currently present in 60 countries and more than 300 cities. Despite extensive media coverage (mostly about countries that are trying to ban Uber), few people actually understand what makes Uber successful. Even most conventional taxi drivers fail to understand how Uber manages to offer a service to drivers who don’t have a taxi license. Many believe it is innovative digital technology that allowed Uber to disrupt the taxi industry. It is not!

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Service design Sebastian Vetter Service design Sebastian Vetter

Don’t build a mobile app just because you can! A framework for service design

Unlike products, services are delivered over time through a series of interactions between a customer and a service provider, which we call touchpoints. Service companies are typically structured around channels e.g. digital, direct, phone, etc. As a result, the budget is also assigned in the same way. In this article I present a simple framework you can use to design services across organizational silos, resulting in a better customer experience, increased efficiency, and cost savings.

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